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01/09/2023

Rite Aid CEO Heyward Donigan Exits

Elizabeth “Busy” Burr, a member of Rite Aid’s board of directors, will step in as interim CEO while the pharmacy chain searches for a new leader.
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A Rite Aid pharmacy.
  • Rite Aid CEO Heyward Donigan, who joined as CEO in 2019, has left the role.
  • She will be replaced by interim CEO Elizabeth “Busy” Burr while it searches for a permanent replacement, the pharmacy chain announced. 
  • Rite Aid on Monday reaffirmed its guidance for the fiscal year 2023, which includes revenue of around $24 billion and a net loss between $551 and $584 million. 

Heyward Donigan has exited Rite Aid as CEO, president and board member, the retailer announced in a Jan. 9 press release

Donigan exited the company after more than three years in the role, having joined as CEO in 2019. In a statement included in the release, Donigan said she was “proud of all that we have achieved together, and I believe that the company is well positioned for the future.”

The board selected Elizabeth “Busy” Burr, a member of the pharmacy chain’s board of directors, to serve as interim CEO while the board searches for a permanent replacement. Prior to joining Rite Aid as interim CEO, Burr previously worked as the chief innovation officer and vice president and head of health ventures at the insurance company Humana. She’s also held roles as president and chief commercial officer at the digital health care company Carrot Inc., as well as other jobs at Citigroup, eBay and Gap, according to the release.

“As the company continues its efforts to enhance its competitive position in this dynamic environment, the board determined and Heyward agreed that now is the right time to identify the next leader of the business,” said Rite Aid Chairman Bruce Bodaken in the release. 

“With a deep understanding of the industry and our strategy, the board was unanimous in its belief that Busy is highly qualified to serve as interim CEO while the board conducts a search for a permanent successor,” he added. “We are fortunate to have someone of her caliber to step into the role and are confident in Busy’s ability to lead the company forward during this transition period.”

The shakeup comes as the pharmacy chain has struggled to compete with big-name competitors, like CVS and Walmart. Rite Aid last year said it planned to shutter 145 “unprofitable stores,” Forbes reported. Donigan as CEO also last year led cost-cutting measures, including the elimination of Rite Aid’s COO position as well as other consolidation of leadership at the pharmacy. 

In the third quarter of last year, Rite Aid reported $6.08 billion in revenue compared to $6.23 billion in revenue in the same quarter in 2021. It reported a net loss of $67.1 million in the third quarter up from a net loss of $67.1 million in the third quarter of 2021. The pharmacy chain in its Monday release reaffirmed its guidance for the fiscal year 2023, which includes revenue of around $24 billion and a net loss between $551 and $584 million.