Technology and Innovation

From supply chain to value chain, the evolution of the supply chain function from cost-center to value-creator is top of mind for retailers this year.

Powered by OpenAI’s ChatGPT API, Instacart says the new assistant will help shoppers navigate grocery purchases.

The latest sustainability effort by the Canadian retail giant will enable long-haul trips with zero carbon emissions.

The grocer operates about 200 stores as Save Mart, Lucky and FoodMaxx in California and Nevada.

Coors Field in Denver is the first sports venue to use Amazon One technology for age-verified alcohol sales.

The digital kiosks provided by Freeosk represent an in-store retail media activation that lets shoppers try new products.

Walgreens Boots Alliance’s consumers demand trust, convenience and accessibility, and the retailer will continue innovating with data providers to improve.

Social media platforms like TikTok, YouTube and Instagram continue to change up shopping tools as social commerce evolves.

Amazon also plans to roll out its smart Dash Carts to one Denver Whole Foods, which will allow shoppers to skip the checkout line.

Shoppers will be able to shop or pick up something to eat while their vehicles charge, Walmart says.

The BNPL service first partnered with Rite Aid last year. Now, it’s available to Rite Aid shoppers nationwide.

The U.S. was the top target for bot attacks last holiday season, and retailers remain a top target for cybercriminals, leading to worsened consumer experience and loyalty.