RL Pro Exclusives

Most consumers only used an app once or twice before deciding to delete it.

Generative AI has been a retail buzzword this year, and it seems to be powering many of the latest retail tools and technologies.

Credit cards were the most popular point-of-sale payment method last year — 40% of consumers charged one at checkout — but other financing methods are gaining ground.

Happiness, boredom and depression are the leading cause of emotional spending among Americans.

By reinvesting in their own digital properties, retailers are able to reclaim their digital customer experience, brand identity and first-party data.

Retailers can plan social content more effectively to reach their audiences when — and where — they’re most engaged.

Consumers’ behaviors adopted during the COVID-19 pandemic have faded, and retailers must adapt or get left behind.

Consumers are looking for organic and other wellness-based products in their normal retail environments as they see wellness as a true extension of their current lifestyles.

Outdoor summer products have appeared in shopping baskets for weeks, and data shows Memorial Day celebration plans have increased over last year.

Among younger consumers, food insecurity has outpaced shelter concerns as more than half of millennials and Gen Z have used BNPL services for groceries.

Kum & Go uses first-party loyalty data and A/B testing to modernize food offerings.

While the majority of consumers have never ordered a meal kit, more consumers, led by Gen Z, are having them delivered.